Shipping policy

SHIPPING POLICY

Thank you for shopping with Psyllium Husk Powder. Below you will find important information regarding order processing, shipping timelines, and delivery expectations.

1. Order Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During high-volume periods, processing times may be slightly extended.

You will receive a confirmation email after placing your order and a shipping confirmation email with tracking information once your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times (after processing):

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (if available)

Please note that delivery times are estimates and are not guaranteed.

3. Domestic Shipping

We currently ship within the United States.

If you are interested in international shipping, please contact us at:
[Insert Support Email]

4. Tracking Your Order

Once your order ships, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates to appear in the carrier’s system.

5. Delayed or Lost Shipments

Psyllium Husk Powder is not responsible for:

  • Carrier delays

  • Weather-related delays

  • Incorrect shipping addresses provided at checkout

  • Lost or stolen packages marked as delivered by the carrier

If your package is marked delivered but not received:

  • Please check with neighbors or your local carrier.

  • Contact the shipping carrier directly.

  • If you still need assistance, contact us at customer@psylliumhuskpower.com within 7 days.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already shipped, we are unable to redirect the package. Additional shipping charges may apply for reshipment.

7. Damaged Packages

If your order arrives damaged:

  • Contact us within 7 days of delivery.

  • Include your order number and clear photos of the damaged item and packaging.

  • We will review and provide a replacement or refund if approved.

8. Shipping Restrictions

We reserve the right to refuse shipment to certain addresses, including but not limited to P.O. boxes or freight forwarding services, at our discretion.

9. Contact Information

For shipping-related inquiries, please contact:

Psyllium Husk Powder
Website: https://psylliumhuskpowder.com
Email: customer@psylliumhuskpower.com